Problem Codes
From the menu bar, click Maintenance, click Order Maintenance and click Problem Codes or press Alt N O P on the keyboard.
If you are using the Purchase Order module, problem codes must be established. The problem codes are used when receiving a purchase order in which not all of the items ordered were received. Each item not received is assigned a problem code that is assigned one of three pending flags: 1) an item not received is to remain on the purchase order, leaving the purchase order open; 2) an item not received is to be canceled, closing the purchase order or; 3) an item not received is to be placed in the reorder pool for the next order, closing the current purchase order.
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